Documentation

How-to guides, setup help, and reference

Everything you need to get your event running on FestAxis. Full documentation is available at docs.festaxis.com.

Guide

Getting started

Create your account, set up your first event, enable features, and get tickets on sale in under 30 minutes.

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Tickets

Ticketing & checkout

Ticket types, pricing tiers, promo codes, add-ons, inventory holds, and the Stripe checkout flow.

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Scan

Gate scanning

Setting up the PWA scanner, offline mode, re-entry logic, staff access, and troubleshooting.

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Vendors

Vendor management

Application forms, approval workflow, space assignment, load-in windows, and the vendor portal.

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Maps

Site maps & space planning

Building interactive venue maps, assigning camping sites and vendor spaces, and guest self-selection.

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Access

Credentials & access control

Staff badges, artist credentials, access zones, QR-based gate rules, and printable outputs.

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Ops

Command Center

Live map, incident feeds, gate posture, vendor check-ins, and day-of operational visibility.

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API

API reference

REST API documentation for Enterprise integrations. Authentication, endpoints, webhooks, and rate limits.

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Help

Can’t find what you need?

The full documentation site is at docs.festaxis.com. For direct help, reach us at support@festaxis.com. We typically respond within one business day.